FAQs

COVID-19

Will the event be cancelled due to Covid-19?

The Government Roadmap suggests that all restrictions will be removed by June 21st.  As we have experienced throughout the pandemic season, things change quickly.  We don’t plan to cancel the event unless Government guidelines change and prohibit us to go forward. In the event of that type of cancellation, we will contact you to let you know the next steps to take.

 

Will I have to wear a mask or socially distance at the event?

 We are expecting that the restrictions will be removed by June 21 as per the Government Roadmap.  In the event that social distancing, or mask wearing is required, we will adhere to those guidelines.  If you are purchasing a ticket, please be aware that you are agreeing to adhere to whatever guidelines are being enforced at that time.

 

Will I be required to have a Vaccine passport to attend?

It is unclear what the Government will require for larger events.  Vaccine passports and rapid testing are things that we will be prepared to do, if required by law.  We will try to have as many options available to make it is easy and safe for everyone to attend that wants to.  If you are purchasing a ticket, please be aware that you are agreeing to adhere to whatever safety regulations we have to put in place.

 

 

TICKETS

Do you do refunds?

Please check our terms and conditions for full refund information

 

I am unable to attend anymore, what can I do with my ticket?

If you are unable to attend, you can transfer your ticket to a friend. In order to do this please email us at focus@stpetersbrighton.org with the name and contact details (email and address) of the person/people you want to transfer to. Any cost associated with the tickets will be done yourself. We are not in a position to provide refunds as part of a ticket transfer.

 

What does my ticket include?

All Event tickets gives you access to the site for the duration of the event

All ticket types include free onsite parking.

 

What is your ticketing platform?

We use Brushfire for all of our event tickets. Please see their privacy policy here

 

Where are my tickets? I can't find them.

After ordering you should receive a confirmation email with a link to your event tickets (please check your email junk/spam folders). You can also access any previously ordered tickets and view past orders at the Brushfire customer portal in your confirmation email

 

If you are still having trouble locating your tickets then contact us at focus@stpetersbirghto.org

 

Do I need to print my ticket?

No - you are welcome to print your ticket off but if you want to reduce on use of paper you can also simply show the QR Code from a smartphone or mobile device at registration. We scan the code and issue your corresponding wristband. (Ticket QR codes are unique and can only be scanned in once).

 

Do you sell tickets at the gate?

There won’t be any tickets available on the gate so we strongly suggest you book your tickets before arriving.

 

CAMPSITE

Campsite opening and closing times?

Opening: the main gates, car park, campsite and registration open at 14:00 on the Friday 23 July.

 

Closing: On Sunday 25 July campsite closes at 15:00. We advise all campers to pack down your tents and pack your gear in your car before coming to the morning session.

 

All campers must be completely off the campsite by 15:00 on Sunday 25 July

 

Campsite rules?

A full list of the campsite rules will be sent out prior to the Event or can be found in the navigation bar above. The headlines include - be considerate of your fellow campers. We operate quiet hours between 22:30 - 07:00. Camping spaces are on a first come first serve basis.

 

Can I bring my caravan?

Unfortunately, we can’t accommodate Caravans, campervans and motorhomes at Focus at Home.

 

Can I camp in my car?

We don't allow people to camp in their cars or vans

 

Can I bring my car onto the campsite?

Cars cannot be driven onto the campsite at any time. The car park is situated in the same field.

 

What is included in my camping fee?

Your camping fee covers access to the campsite, the use of the onsite facilities including loos and access to fresh water across the campsite. It also covers the insurance for your time onsite and other administrative costs associtated with the running of the campsite.

 

Am I allowed a fire onsite?

Campers are allowed to use camping stoves and small, off the ground contained BBQ's or firepits.

 

What should I bring?

Each camper is required to bring their own tent (or hire a tent from Tent2Hire), suitable warm sleeping bag and ground mat/campbed and warm clothing (including wet weather gear). Campers are also encouraged to bring their own food for the duration of the event and means to prepare it.

 

Can I bring my pet?

There are strictly no animals allowed onsite except for registered guide dogs.